Help & Support
Frequently Asked Questions
Answers to common questions about Vindex Industries textile machinery spares — prices, minimum order quantity, delivery, export and machine compatibility. For anything else, message us on WhatsApp — we reply within 24 hours.
What is the price of a spindle bolster?
Prices vary by model, specification (insert type, blade length, wharve diameter) and quantity. All prices are EX-Works Surendranagar, Gujarat, India. Share your machine make and model on WhatsApp (+91 89805 05555) or the contact page for a written quote.
What is your minimum order quantity (MOQ)?
Typically 100 nos per model, but it is product-dependent — smaller trial quantities can be discussed for some items. Ask us for your specific part.
What is the delivery lead time?
Standard lead time is 2–4 weeks depending on model and quantity; ex-stock items can ship sooner.
What are your payment terms?
Typically advance with order and balance before dispatch; exact terms confirmed on the proforma invoice.
Can you manufacture spares as per our drawing or sample?
Which countries do you export to?
We export to 87 countries across Asia, Africa, Europe, and the Americas.
Do you offer any warranty?
Manufacturing defects are covered; share the exact warranty terms with us before ordering.
Do you supply samples before bulk order?
Yes, samples can be arranged; sample and courier charges are borne by the buyer and adjusted against the bulk order.
Which machine makes are your spares compatible with?
Rieter, LMW, Zinser, Marzoli, Murata/Muratec, KTTM/Toyota, Suessen and other leading ring-frame, TFO and doubling machine makes — see the Machine Compatibility page.
How do I place an order?
Message us on WhatsApp (+91 89805 05555) with part name, machine make/model and quantity; or email vindex@vindexindustries.com; or use the inquiry form on the Contact page. We reply within 24 hours.
Still have questions?
Send us your part name, machine make/model and quantity — we reply within 24 hours.
WhatsApp Us: +91 89805 05555